Stay ahead of Salesforce security threats

Salesforce is used by over 150,000 organizations as a customer relationship management and marketing campaign platform and has established its place as a vital business tool. If Salesforce is used in your business, it’s highly likely that your customer-facing teams depend on the platform to track leads, create and run campaigns, provide customer support, and…

Your Salesforce data is under threat. If that data is left unprotected, your business and your customer data could be hit by a ransomware or phishing attack. By default, the infrastructure of Salesforce is secure but, as with most software-as-a-service (SaaS) platforms, the responsibility of securing the data collected and processed in Salesforce lies with…

Do you really know what’s happening in your Salesforce environment? Working in enterprise cloud applications like Salesforce is secure—but only up to a point. While software-as-a-service (SaaS) vendors such as Salesforce regularly strengthen their services to make them resilient and stable, there are hidden risks to using the platform that most users aren’t aware of.

In this article, we’ll explore why data residency matters for Salesforce security and provide best practices for managing Salesforce data residency.

A recent cyberattack on Snowflake, a cloud-based data warehousing platform, highlights the importance of robust security measures in cloud services. The breach, which involved the exploitation of infostealer malware and stolen login credentials, resulted in ransom demands of up to $5 million, death threats to security analysts and a data breach of AT&T. What does…

In a move that is welcomed by clients throughout South-East Asia and beyond, WithSecure’s Cloud Protection for Salesforce cloud security software now offers data residency capabilities in Australia and Singapore. This native cloud security solution seamlessly integrates with Salesforce, offering a robust defense mechanism against cyber threats originating from files and URLs uploaded to Salesforce…

As the world increasingly embraces Artificial Intelligence (AI), cybercriminals are also harnessing its power to create sophisticated cybercrime tools. The latest and most alarming development in this realm is the emergence of a new AI tool known as FraudGPT, currently being promoted on the dark web and Telegram channels

Envision your Salesforce system as the heartbeat of your enterprise, where every transaction fuels your business growth. Now picture that one seemingly innocuous PDF could undermine it all. This isn’t fearmongering; a research has found that in today’s digital landscape 66.6% of malware delivered via email is masked within the very documents we trust.

We have received customer requirements to give customers more control over their security data, especially from Salesforce customers in Australia and Singapore. In this article, we’ll discuss where these trends stem from, and what we can learn from the increased demand for local security data processing.

Salesforce Service Cloud is a vital tool for customer service, but its data-rich environment also attracts cybercriminals. Protecting against malware and phishing attacks in Salesforce is essential for maintaining a healthy, secure environment.

The National Cyber Security Centre (NCSC) exists to help make the UK the safest place to live and work online. This month, the NCSC has published new guidance on how to use a cloud service securely.

Cyber attackers constantly develop new methods to breach systems. A common but often overlooked tactic is altering file extensions to hide malicious files in plain sight: a method called file type spoofing. This article examines this deceptive technique, discussing how it operates, its challenges, and effective countermeasures.

Shortened URLs are a staple in our digital lives, especially on social media. They are practical, space-saving tools in character-limited posts, allowing for more informative or engaging content. However, they come with a caveat: the true destination remains a mystery until clicked.

File-based threats are not just about malware; malicious URLs from seemingly innocent files can cause significant damage. It’s time to bolster your defenses and ensure your Salesforce security strategy is airtight against sophisticated URL-based attacks.

In the realm of cybersecurity, the rapid evolution of cyberthreats presents a daunting challenge. Today, we’ll delve into a recent example of this continuing threat landscape – a vulnerability within Salesforce’s email services, known as “PhishForce.” This vulnerability was exploited for phishing Facebook accounts, and illustrates some of the potential inherent risks in cloud-based platforms.

Cyber attackers have stepped up their game continuously, and they’re now using artificial intelligence, automation and other advanced technologies to launch increasingly sophisticated, and often AI-based, cyberattacks. The old image of a lone hacker working in isolation is no longer the main threat. Instead, cyberhacking has grown into a multi-billion-dollar business, featuring well-structured organizations, research…

Salesforce is the leading CRM system in the world and Salesforce Cloud applications such as Sales Cloud, Service Cloud, Experience Cloud, and Community Cloud are now a business-critical service for organizations across a wide range of industries and verticals.

For businesses, cyber security is a shared responsibility. Like many software-as-a-service (SaaS) providers, Salesforce builds excellent infrastructure security into its products and services.

So how does a CISO protect their organization from malware that uses Salesforce as a gateway into the corporate network?

Banks and financial institutions are increasingly turning to Salesforce to improve communications with customers and partners.

Salesforce is one of the most popular customer relationship management (CRM) platforms in the world, enabling businesses to manage their customer data, sales activities, and marketing campaigns from a single platform.

The rise of cyber attacks in recent years has made cyber security an essential aspect of running any business.

Organizations depend on customer relationship management (CRM) systems to build meaningful customer relationships, find new customers, and increase revenues.

Businesses rely on customer relationship management (CRM) platforms to manage and track their sales and customer data. Salesforce, the world’s leading CRM platform, saves companies millions in overhead costs and, in the process, stores gigabytes of customer data in its servers. Any system can be a target for cyber security attacks, especially those storing large…

Millions of users access Salesforce daily to manage company data and information. Unfortunately, this popularity comes with the cost of making the platform an attractive target for malicious actors, including cyber criminals who use phishing attacks to acquire sensitive data.

Phishing is an increasingly popular form of cyber-attack where criminals send messages or emails containing malicious links to trick people into downloading malware or rerouting to fake sites.

Despite global efforts to thwart cyberattacks, the reality is that the number of new threats security teams must deal with grows by the year.

In 2023, it’s more important than ever to ensure your organisation is on the right track in terms of data and security literacy.

Cyber security starts with taking responsibility. In practice this means a CISO or IT leader recognizing that a specific risk exists within their organization and taking action to address and mitigate that risk.

In the fast-paced world of technology, the importance of cyber security cannot be overstated. As we move into 2023, the skills required to perform effectively in this field have evolved. To begin with, an in-depth understanding of cloud security is paramount. This entails familiarizing oneself with cloud protection measures, the vulnerabilities inherent in cloud platforms,…

The shared responsibility model (SRM) in cloud security is a crucial concept that both cloud service providers and cloud users need to understand and adhere to in order to minimize the risks associated with cyber threats. As the name suggests, this model distributes the responsibilities related to cloud security between the cloud service provider and…

Your cloud platform is just as crucial to your data security.

The computer technology that surrounds us — the devices and software we use every day, as well as the systems upon which our businesses rely — has made cybersecurity an ever-present concern.

In today’s rapidly evolving digital landscape, the frequency and sophistication of cyber attacks continue to rise which poses a significant risk to organizations of all sizes.

In today’s digital world, security is a top priority for businesses and individuals alike.

In the world of cybersecurity, organizations must stay vigilant against a myriad of evolving threats. And with Salesforce being a vital platform for businesses worldwide, safeguarding its infrastructure is of paramount importance. One tool that helps describe the step-by-step process that attackers use to breach an organization’s defenses is The Cyber Kill Chain.

In today’s digital age, businesses are heavily reliant on cloud-based technology, with Salesforce being one of the most popular CRM platforms in use. While Salesforce has a built-in security mechanism to protect customers from cyberattacks, it’s crucial for businesses to take proactive measures to ensure full-fledged protection.

Experience Cloud is an incredible tool capable of creating and extending the customer experience of those who leverage it. However, as Uncle Ben told Peter Parker “with great power comes great responsibility.” Experience Cloud, as we discussed in the last article, gives businesses using Salesforce and their customers the ability to access, display and otherwise…

Salesforce is a unique business-facing application. Unique in that it empowers the business to move quickly on its iterations and changing customer expectations. It provides the enterprise with its own ability to respond to the customer in a faster, more responsive way that makes the product it is selling, whether those are physical products, digital…

Salesforce provides various ways for users to add file attachments, consolidating documents related to leads, cases, and more. File uploads offer numerous beneficial use cases, yet they are not without associated risks.

Salesforce is designed to be highly customizable to meet your business needs. There are more than 3,400 applications on the Salesforce AppExchange alone, and many third-party APIs and plugins are readily available online.

Here, we’re focusing on how supply chain tactics can be used to exploit Salesforce platform through compromised DevOps tools, that is one of the most overlooked threats in digital supply chains. As a critical part of thousands of organizations’ customer relationship infrastructures, Salesforce cloud is one of the attractive targets for threat actors seeking access…

Supply chain attacks have emerged as one of the greatest security threats in recent years. Gartner has named digital supply chain risk as one of the leading security and risk management trends for 2022 and predicts that, “by 2025, 45% of organizations worldwide will have experienced attacks on their software supply chains, a three-fold increase…

When using Salesforce, companies need to bear in mind a variety of different risk factors.

Salesforce operates a shared security model. This means you are responsible for protecting your business data—and keeping harmful content such as files, phishing emails, and rogue links out of your CRM, and your wider business network.

Salesforce Cloud applications like Sales Cloud, Service Cloud or Experience Cloud are now a business-critical service for organizations across a wide range of industries and verticals. Unfortunately, their popularity has attracted the attention of cyber criminals looking to use them as a way to illegitimately gain access to these companies’ data and networks.

Learn how cyber attackers can leverage vulnerabilities in Salesforce and how you can stop them.

Given the growing number of threats targeting such infrastructures, cloud must always be at the top of your cybersecurity agenda. And with over 150,000 organisations relying on Salesforce for their CRM needs, the platform should have a prominent place in cloud security strategies.

This study will provide you with data and insights that can inform your Salesforce security strategy for 2023 and beyond. Every Salesforce admin and security manager will benefit from this practical advice on where to focus your security resources in 2023 to better manage your Salesforce environment security.

Every modern enterprise today sits at the center of a vast and complex network of digital suppliers. Affordable high-speed internet and the vast and fast-growing global cloud market mean that organizations can easily outsource anything they need to grow their business. Specialist software solutions can be accessed through SaaS models, or firms can acquire components…