Do you really know what’s happening in your Salesforce environment?

Salesforce is used by over 150,000 organizations as a customer relationship management and marketing campaign platform and has established its place as a vital business tool. If Salesforce is used in your business, it’s highly likely that your customer-facing teams depend on the platform to track leads, create and run campaigns, provide customer support, and manage data.

Salesforce is designed to be highly customizable. There isn’t a standard configuration that works for all companies. Every organization uses the platform differently. In addition, there are more than 7,000 applications on the Salesforce AppExchange. In additiona, countless third-party APIs and plugins readily accessible online.

The platform allows non-technical users to easily create websites, forms, and chats that collect data and automatically transfer and process that information. This information can include text, URLs, media files, and links to business applications and cloud-based ‘community’ shared storage areas. With the level of data sharing often involved in a Salesforce environment, you would expect security to be built in, but this is not the case.

Your Salesforce data is not secure by default

Like all enterprise software as a service (SaaS), Salesforce operates through the ‘Shared Responsibility’ model for security.

It is up to each Salesforce admin team to ensure it is scanning the links and files submitted through forms and campaign websites, support chats and partner portals. Unfortunately, most business users are unaware of this responsibility and mistakenly assume the platform handles this critical task. Websites and shared storage spaces often lack even basic access controls, such as usernames and passwords.

Salesforce is a large attack surface. It is a tempting target for cyber criminals looking to launch phishing or ransomware attacks. Or to gain a persistent foothold on a corporate network, or simply to steal data. The flexibility and extensive integrations of Salesforce create an automated third-party supply chain that can quickly and easily grow out of control.

If your organization doesn’t properly protect itself, the sharing and automation features of Salesforce could result in you being responsible for infecting one or more of your partners’ internal networks with malware.

This can mean you end up dealing with expensive remediation, suspension of revenue-generating activities, or the loss of commercial and potentially personally identifiable data. Accordingly, Yyou could also be faced with possible compliance fines, as well the loss of customer trust and unwanted damage to your brand reputation.

Traditional security methods don’t work

You pay tens of thousands to secure your network, your email, and your endpoints. Why let attackers send the same malicious files through your unprotected Salesforce environment? Email and endpoint solutions will not protect it. Even CASB solutions that protects cloud-hosted services may not offer sufficient protection.

WithSecure™ Cloud Protection for Salesforce

WithSecure™ Cloud Protection for Salesforce offers a fast, user-friendly, and cost-effective solution for organizations in all industries. The tried-and-tested solution integrates with Salesforce workflows and customizations, scanning files and content in real time and automatically quarantining threats.

The solution was developed in partnership with Salesforce itself, which is using our tooling to tackle security issues. There are no deep integrations—it can be installed and up and running in minutes from the Salesforce App Exchange.

So, if you don’t know what’s going on in your Salesforce cloud, maybe it’s time to check it out. And if you’d like to hear more about how WithSecure can help you work safer in minutes—talk to us today.

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