Click-time URL protection

How Click-Time URL Protection Works

WithSecure Cloud Protection for Salesforce safeguards your Salesforce users against phishing attempts in real-time. The solution provides an URL Protection feature. Both at the time of upload and when a user clicks on a link, URLs are scanned, keeping your Salesforce users safe from opening phishing links and accessing harmful websites. URL Protection upon a user uploading an URL and upon a user clicking an URL can be configured separately.

Two-fold protection

The URL Protection feature offers two-fold protection: it scans URLs both at the time of upload to Salesforce and when a user clicks on an uploaded link. You can customize both types of scanning to best suit your unique needs. 

You can configure the capability as you prefer for selected Salesforce functionalities, which gives you full control of the digital experience you deliver. For instance, you can activate click-time protection for all internal Chatter posts to offer maximum security to your internal users, while keeping it disabled for outbound emails sent to external users to preserve a seamless digital customer experience. 

Watch a practical demo video and learn more about Click-Time URL Protection in practice:

Security is a top priority when running business critical operations on cloud platforms such as Salesforce. To reduce risk and keep things running smoothly, you want to ensure that your enterprise and users are protected against malicious URLs, such as phishing links, in real-time. In this article, we’ll guide you through the steps to set up URL Protection in WithSecure Cloud Protection for Salesforce. 

Protect your environment and users in real-time with Click-time URL Protection

Weblinks can evolve into malicious payloads over time, even if they appeared safe at the time of upload. With click-time protection, the safety of the URL is verified in real-time at the moment of click, preventing users from falling for previously dormant traps.  

WithSecure Cloud Protection for Salesforce now allows you to turn URL protection on and off for selected Salesforce functionalities as you prefer. 

For example, you can set click-time protection to rewrite URLs on all internal Chatter posts, maximizing protection levels for your internal users. At the same time, you can disable it on all outbound emails sent to external users, ensuring a smooth digital customer experience. WithSecure Cloud Protection for Salesforce gives you the flexibility to customize URL Protection to meet your unique security needs. 

How to Configure Click-Time URL Protection

Watch the demo video to learn how to set up Click-Time URL Protection or follow the simple steps described below. 

Step 1: Navigate to the app

Once you’re in the Salesforce main view, navigate to the Administration tab. 

Step 2: Select URL Protection

Under the Administration tab, select URL Protection. 

Step 3: Ensure URL Protection is Active

Make sure that URL Protection is active. This feature scans URLs to identify potential security threats. 

Step 4: Define Standard Objects for URL Scanning

You can define which Salesforce’s standard objects you want to be included for URL scanning. URLs in these objects will be scanned for security threats when they are uploaded to Salesforce. 

Step 5: Open Settings

Next, open the settings. 

Step 6: Define Objects for Click-Time URL Protection

Under the settings, you can define which Salesforce objects you want to be included for Click-Time URL Protection. This means that the URLs in these objects will be scanned when clicked. 

Note: If you have already defined URL protection for functionalities that are not selected here, the URLs in those objects will be scanned only when uploaded to Salesforce, but not at the time of click. 

Step 7: Save Changes

Before moving on, make sure to hit save to ensure that your changes are saved. 

By following these simple steps, you can easily configure URL protection in Salesforce, keeping your business-critical Salesforce environment protected from advanced cyber threats.